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Hitachi

Hitachi Industrial Equipment Systems Co.,Ltd.

Note the following points about requests to reveal, etc., personal information provided by a customer to Hitachi Industrial Equipment systems co., Ltd. business staff, and requests to reveal, etc., personal information other than personal information provided on a Hitachi Industrial Equipment systems Co., Ltd. website:

1. Request Format

Please download and use the following form: "Request Form to Reveal, etc, Personal Information"
If you cannot download this form, please contact Hitachi Industrial Equipment systems Co., Ltd. by post. The address is given below, in the section "(5)Destination to Send Request".

To download the request form

Sample entries in the request form

2. Attached Documents

Please attach the following two documents to "Request Form to Reveal, etc, Personal Information":

  • Proof of fee payments
    (Not required for requests to correct, add to, or delete personal information.)

3. Fee Payment

A fee of 800 yen needs to be paid for revealing personal information or for a purpose-of-use report. For details, see "How to Pay the Fee". You do not need to pay fees to correct, add to, delete, or stop usage of personal information; or to stop provision of the personal information to third parities.
Fees will not be returned when the personal information is not revealed or a purpose-of-use report is not provided due to the fact that Hitachi Industrial Equipment systems Co., Ltd. does not have the customer's personal information, or for law-related reasons.

4. Request Method

Please send the documents listed in a), b), and c) in a registered letter (210 yen as of 2005/03/31) to the request destination specified in (5). Customers are required to pay the cost for the registered letter.

Please provide the following documents:

5. Destination to Send Request

Office for Personal Information Inquiries
Hitachi Industrial Equipment Systems Co., Ltd.
Kanda Neribei-cho 3
Chiyoda ku,
Tokyo
Japan 101-0022

6. Reply from Hitachi Industrial Equipment Systems Co., Ltd.

Hitachi Industrial Equipment Systems Co., Ltd. will send the reply to the customer's address that is written in the document proving the customer's identity by post using Restricted Delivery Mail Service (specified recipient only). Hitachi Industrial Equipment Systems Co., Ltd. usually requires 2 weeks to carry out internal company investigations. If more than 2 weeks are required, Hitachi Industrial Equipment Systems Co., Ltd. will contact the customer.

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